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How To Write a Job Description

by Judith Lindenberger

Tips on writing a job description.

Resumes That Work

by Judith Lindenberger

Human resources consultant lists 10 tips for writing a terrific resume.

Hiring for Success

by Megan Tough

Hiring someone new to work in your business is one of the most critical decisions a business owner makes, although it is not always given the justice it deserves.

Starting Your New Employees Off Right

by Megan Tough

You may not realize, but when you bring a new employee into your business you only have one chance to make a good first impression.

Why Training Fails

by Kevin Dwyer

If the objective of training is for people to apply that learning in the workplace and make an observable difference to an organisation's results, then almost all corporate training fails to achieve its objective and even fails to measure whether it

Lower Turnover + Less Accidents + Better Teamwork

by Michael Mercer

Do you want to hire job applicants who think before acting, that is, people who are responsible, careful, prudent human beings? This article teaches you how.

Six Bottom-Line Best Practices in Recruiting

by Kathleen Quinn-Votaw

Recruiting excellence has a direct, and positive, impact on the bottom line. Increasing revenue per employee and saving turnover costs are two important benefits. Here are six recruiting best practices that will make a measurable difference in your business.

Identify and Remedy Work Addiction

by David Krueger MD

Work addiction is definied, with guidelines on how to recognize as well as remedy it.

Motivating Others - What's The Real Answer?

by Bob Selden

Whether you are an employer, manager, teacher or parent, we are all at some stage keen to get answers to the age old question of “How to motivate others?”

Increase Your Profits By Training Your People

by Lorraine Pirihi

It's always the little things which count. The simple, basic, nitty gritties of life. Ignore them and you risk losing business, credibility, respect, and who knows what else?

Working with Difficult People: 3 Questions to Help You Turn Your Tormentors into Teachers

by Judy Ringer

When faced with the prospect of meeting with a confrontational employee, the project manager of a New Hampshire insurance company heaved a sigh. Not again, he thought to himself. Every conversation with this guy is a struggle.

People Skills: Eight Essential People Skills

by Lee Hopkins

The whole idea of being people skilled is knowing or finding how to bring out the best in others in any situation, rather than their worst.

Great Hires or Bad Hires: How to Tell the Difference Before You Make the Offer

by Kathleen Quinn-Votaw

You hire people. They don't work out. They leave. What is it that you remember and say about them in the past tense? It's almost always their soft skills that generate conversation—their personality, character and values.

Customer Relationship Management Agents - 10 Tips for Hiring Customer Service Reps

by Steve Davidson

Finding and hiring customer service agents can be a little trickier than the normal hiring process. Use the 10 tips given here to find Customer Relationship Agents that fit your company and are willing to learn to work with your customers.

Social Media Add Power to Recruiting

by Kathleen Quinn-Votaw

Although an increasing number of companies is creating a presence on social media Web sites as a way to attract new talent, if you want to recruit Millennials, a social media presence is mandatory.

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